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Returns Policy

Last updated: 18/02/26

Thank you for your purchase. Please read our returns policy carefully before placing an order.

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Returns

If you are based in the UK or EU, you have the right to cancel your order within 14 days of receiving it under consumer protection law.

To request a return, please contact:


jonibelaruski@gmail.com

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You must notify us within 14 days of receiving your order.
Items must be returned within 14 days of cancellation.

Returned items must be:

  • In their original condition

  • Unused and undamaged

  • Securely packaged

Return shipping costs are the responsibility of the buyer unless the item is faulty or damaged.

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Damaged or Faulty Items

If your artwork arrives damaged, please contact us within 48 hours of delivery with clear photographs of:

  • The damage

  • The packaging

We will offer a replacement or refund where appropriate.

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Non-Returnable Items

The following items cannot be returned:

  • Commissioned artwork

  • Custom or personalised pieces

  • Digital downloads

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Refunds

Refunds will be processed once the returned item has been received and inspected.
Original shipping costs are non-refundable unless the item is faulty.

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