top of page

Returns Policy

Last updated: 18/02/26

Thank you for your purchase. Please read our returns policy carefully before placing an order.

Returns

If you are based in the UK or EU, you have the right to cancel your order within 14 days of receiving it under consumer protection law.

To request a return, please contact:


jonibelaruski@gmail.com

You must notify us within 14 days of receiving your order.
Items must be returned within 14 days of cancellation.

Returned items must be:

  • In their original condition

  • Unused and undamaged

  • Securely packaged

Return shipping costs are the responsibility of the buyer unless the item is faulty or damaged.

Damaged or Faulty Items

If your artwork arrives damaged, please contact us within 48 hours of delivery with clear photographs of:

  • The damage

  • The packaging

We will offer a replacement or refund where appropriate.

Non-Returnable Items

The following items cannot be returned:

  • Commissioned artwork

  • Custom or personalised pieces

  • Digital downloads

Refunds

Refunds will be processed once the returned item has been received and inspected.
Original shipping costs are non-refundable unless the item is faulty.

bottom of page